American S*#tlines UPDATE
June 22nd, 2007
I’m going to change my schpiel for a moment and rant about what is RIGHT with America for once…
CUSTOMER SERVICE
To be sure, people are still idiots and it takes time and squeaky wheeling but every now and again you get through and it feels pretty good.
What am I gadding on about?
Received this letter from American Airlines this week after sending them an edited version of my complaint first published here.
Check it out for yourself:
Yeah bitches.
Technorati Tags: American Airlines, MIA, POS, LAX, airports, flying
June 22nd, 2007 at 1:55 pm
Told Ya .
btw, Monts wants ta know how you could lose your debit card ???
June 22nd, 2007 at 2:00 pm
steuppps
big mouth
June 25th, 2007 at 6:07 am
Great job looks just like the generic letter island people sent their masqueraders after post-carnival complaints.
June 25th, 2007 at 10:00 am
hummmmmm, you post it on a public website and I have a big mouth? ………
June 25th, 2007 at 4:42 pm
well why they talk to you and not moi
July 6th, 2007 at 12:28 pm
oooh miles
maybe I should write them more about their terrible MIA operations 3 weeks ago which had international passengers completely confused and circling round and round with nary an AA agent in sight.
they were trying to send people to the self-service check-in, but there was no one there to tell people what to do or where to go, so masses of people were just in a line to nowhere
it was of course a Trini who noticed the check-in terminals were free in the midst of this line and walked up, got a boarding pass without anyone noticing and voila, checked in. the rest of us followed suit
August 17th, 2007 at 11:45 am
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